99 Day Returns

You can return any item purchased from Truly Charming within 99 days of receipt for a refund. The item must be unused and in the original packaging, posted to the address below.

We accept faulty items 45 days after purchase for repair or replacement. If in the unusual case we cannot rectify the problem we will give a full refund. If there is a fault or error with your order we will happily refund the return postage.

Please contact us prior to returning any items.

Our returns address;

Truly Charming Returns
Unit 2,
144 Hampton Lane,
Blackfield,
Southampton,
Hampshire
SO45 1WE
UK